Your questions answered

There is no particular type of person who goes for therapy. Most people find therapy useful. Our clients come from many different backgrounds and come to us for many different reasons. Time spent with an experienced therapist can be very helpful in addressing anxiety, stress, depression, sexual problems, relationship issues, loss and bereavement, problems with addictive behaviours and many other issues. Counselling can be used to discuss any life event or circumstance.

Discussions in counselling and psychotherapy can be about anything. Our clients may discuss whatever they want to discuss in confidence with a non-judgemental, experienced counsellor or psychotherapist. Some people choose to talk about events from the past while others prefer to focus on whats going on in their lives at the moment. Therapy is open and flexible. You will realise pretty quickly whether therapy is helpful to you or not.

Discussions in therapy are confidential – and remain between you and your counsellor or psychotherapist. Counselling only works if clients feel safe enough to speak about whatever is on their mind. Confidentiality is paramount.

Completely. People sometimes find it hard to believe but we do not judge behaviour or individual life experiences, past or present. We respect each client for their personal choices. We wouldn’t be very useful to you if we judged personal experiences or choices. That’s not what were here for.

Different therapies have different ways of addressing problems. Some therapies look at how you think and behave. In bereavement therapy, there would be more emphasis on supporting you through difficult emotions. Psychodynamic counselling looks at your past while other therapies consider the future.

Therapy can be uncomfortable, depending on the issues and emotions that need addressing. We support our clients through many painful emotions. Like going to a gym, in therapy no pain can equal no gain.

We feel our fees reflect our extensive training and experience. For a list of our fees, and complete fee information, please visit Our Fees page. Our fees for personal counselling and psychotherapy are based on a sliding scale. In all cases, we attempt to find an affordable fee for each client based on each clients personal ability to pay.

We can usually see new clients within two weeks of initial contact. Wherever possible we attempt to see clients quickly and on days and times that are convenient for them. Appointments are available from morning until late evening, and on weekends. Appointments last 50 minutes.

You are in complete control of your sessions. You may end counselling whenever you feel necessary and without explanation. When you feel ready to conclude your therapy, please let your counsellor or psychotherapist know.

Unfortunately, no. A person cannot be ‘sent’ for counselling. Your friend or family member will need to contact us directly.

It is important that you attend your appointments each week. Please let your therapist know of any appointments you are unable to keep. At one of your first appointments, your therapist will discuss their policy regarding missed or cancelled appointments with you.